Evil, Mean and Nasty ...
... represents an attitude and our style ... but is not the way we treat our Customers!
Nobody expects to have their bike worked on for FREE but at the same time there is no reason to be raked over the coals for the work you need done.
We wanted to have the kind of shop that I visited as a kid with my father, and loved seeing the guys talk about motorcycles, cars or generally anything that was on their minds.. One where you are treated individually as opposed to a new invoice when you walk in the door and you're given the attention you deserve.
I think we are lucky enough to have that with our team and our customers and we hear often how "cool" and "great" the shop is. New customers walk in the door sometimes a bit skeptical on how they will be dealt with, but they leave knowing that we are here for them when they are ready and need our help.
You can bring your own parts, or get them through us (normally with a discount off the MSRP), and we will install them for you ... or help you decide if you want to do the work yourself.
80% of our business is from repeat customers or by referrals from our existing customers. We take that as a compliment.
If we can't find the right product for you or build it for you, we will do our best to connect you with someone who can. That's our Customer Service pledge to you.